Cancellation policy

Oliottaviani Subscription Information

Frantoio Ottaviani Subscription Information

Dear customers of Frantoio Ottaviani,

With the start of the new season, we would like to offer you a unique opportunity to ensure that you always have our prized EVO oil on hand. We know how essential it is to your table, which is why we have devised a subscription scheme that means you need never run out.

By choosing our subscription model, you will not only have the assurance of always having our oil within reach, but you will also enjoy exclusive discounts. This is our way of thanking you for your trust and of strengthening the bond with our customers. By signing up, you will have the chance to join an exclusive club, with access to special promotions, offers and previews of new products on the way.

Here is how our subscription works:

  • 1 order per week: 10% discount
  • 1 order every 2 weeks: 8% discount
  • 1 order per month: 6% discount
  • 1 order every 2 months: 4% discount

Carefully assess your needs and your EVO oil consumption to choose the option best suited to you. Should you have any questions, please do not hesitate to contact us through the channels listed in the "contact" section of our website.

Subscription Terms and Conditions

  1. The subscription will be automatically renewed at the end of the chosen period, unless cancelled by the user.
  2. To modify or cancel your subscription, you will initially need to contact our customer service. Thereafter, you will be able to manage your subscription directly from your Oliottaviani account.
  3. In the event of cancellation, there will be no further charges, but you will continue to benefit from the subscription until the end of the current period.
  4. We reserve the right to make changes to the subscription terms, including prices and offers, subject to prior notice.

Limitation of Liability

We are not liable for delays in delivery caused by events beyond our control, or for damage to products after delivery to the address provided.

Contact

For questions or clarifications about subscriptions, please contact our customer service.

Before taking out a subscription, we invite you to read this information carefully. By subscribing, you accept the terms and conditions set out herein.