Frequently Asked Questions - FAQ | Frantoio Oliottaviani
Frequently Asked Questions about Extra Virgin Olive Oil
We have gathered the most common questions from our customers to help you get to know our Canino extra virgin olive oil and the services of the Frantoio Oliottaviani better.
Storing the Oil
How do I store extra virgin olive oil correctly?
Extra virgin olive oil should be kept in a cool, dark place, away from sources of heat and direct light. The ideal temperature is between 14°C and 18°C. Avoid keeping it near the cooker or on the windowsill. Once the bottle is opened, use it within 3-4 months to enjoy its organoleptic qualities at their best.
How long does extra virgin olive oil last?
Our Canino extra virgin olive oil, if stored correctly and sealed, retains its optimal properties for 18-24 months from the bottling date. Once opened, we recommend using it within 3-4 months.
Can I store the oil in the fridge?
We advise against storing it in the fridge. Low temperatures can cause the oil to solidify which, although it does not alter the quality, can be inconvenient for everyday use. A cool but not cold environment is ideal.
Quality and Characteristics
How do I recognise a quality extra virgin oil?
A quality extra virgin oil can be recognised by several factors: a colour ranging from intense green to golden yellow, a fruity aroma with grassy notes, and a palate that balances bitterness and pungency. These last two attributes are positive indicators of the presence of polyphenols and antioxidants. Our Canino oil has a medium-intense fruitiness with notes of artichoke and fresh almond.
What is the difference between filtered and unfiltered oil?
Unfiltered oil retains microparticles of pulp and vegetation water that give it a cloudy appearance and a more intense flavour. Filtered oil, on the other hand, is clearer and has a slightly longer shelf life. Both retain the same nutritional properties; the choice comes down to personal preference.
Why does your oil taste pungent and bitter?
Pungency and bitterness are positive characteristics of high-quality extra virgin olive oil. They come from polyphenols, powerful natural antioxidants beneficial to health. The Canino variety is renowned precisely for these distinctive notes, which pair perfectly with Italian cuisine.
Shipping and Orders
How soon will I receive my order?
Orders are dispatched within 24-48 working hours of confirmation. Delivery times vary from 2 to 5 working days depending on the destination. For islands and remote areas, an additional 1-2 days may be required.
How are the products packaged?
Each bottle is carefully packaged with protective materials to ensure it arrives intact at its destination. We use reinforced boxes and shockproof protection specifically designed for transporting liquids.
Do you ship abroad?
Yes, we ship throughout Europe. For international orders, delivery times vary from 5 to 10 working days. Contact us for more information about shipping rates to your destination.
Services of the Mill
Can I visit the mill?
Of course! The Frantoio Oliottaviani is open to visitors, especially during the harvest season (October-December), when you can watch the olive milling process live. We recommend booking in advance by contacting us.
Do you offer third-party milling services?
Yes, we offer a milling service for those who wish to turn their own olives into oil. Our mill is equipped with modern technologies that ensure top-quality cold extraction. Contact us to book your milling slot.
Is it possible to do a tasting?
We organise guided tastings by appointment, during which you can discover the nuances and organoleptic characteristics of our Canino extra virgin oil, accompanied by our family, who will tell you the story and passion behind every bottle.
Have any other questions?
Didn't find the answer you were looking for? Contact us directly: we will be happy to answer any question you have about our oil and the mill's services. The Ottaviani family is always on hand to share with you our passion for Tuscia's extra virgin olive oil.
